Privacy Policy

01

Information We Collect

• Contact and identity details such as name, email address, phone number, delivery address, state, and local government area.
• Order and cart details such as purchased products, quantities, prices, Paystack reference, delivery fee, and order status.
• Account details such as login email, password credentials stored securely as hashes, account role, and saved checkout information when provided.
• Appointment, contact, custom look, newsletter, and support messages that you send through the site.
• Technical and usage data such as device/browser information, page views, session identifiers, referrer data, product views, checkout events, and general analytics activity.

02

How We Use Information

• To process orders, verify payment, arrange delivery, send order updates, and support returns or refunds.
• To manage accounts, login sessions, saved customer details, password reset/setup flows, and admin support.
• To respond to contact messages, appointment requests, custom fashion requests, and customer service questions.
• To improve product discovery, site performance, analytics, fraud prevention, inventory planning, and storefront experience.
• To send newsletters or promotional messages only where you opt in or where allowed by applicable law.

03

Cookies, Sessions, and Local Storage

We use cookies, session identifiers, and browser storage to keep you signed in, remember your cart, preserve saved checkout information, measure page views, and support core storefront functionality. Disabling cookies or storage may prevent checkout, login, cart, or account features from working correctly.

04

Payment Processing

Payments are processed by Paystack. We do not store your full card details on our servers. Paystack may collect and process payment information according to its own policies and security requirements.

05

Sharing Information

We do not sell your personal information. We may share only what is necessary with service providers that help us operate the business, including payment processors, delivery partners, email providers, hosting providers, analytics tools, and professional advisers where required.

06

Data Security

We use reasonable technical and organizational safeguards, including secure authentication practices, access controls, encrypted transport where available, and trusted payment providers. No internet service can be guaranteed completely secure, but we work to protect your information responsibly.

07

Data Retention

We keep personal information only as long as needed for orders, support, account access, analytics, legal obligations, dispute resolution, and business records. Information no longer needed may be deleted, anonymized, or archived securely.

08

Your Rights and Choices

You may ask to access, correct, update, or delete your personal information where applicable. You may also opt out of marketing messages. Some records may need to be retained for legal, accounting, security, or order fulfillment reasons.

09

Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from children. If you believe a child has provided personal data, please contact us so we can review and remove it where appropriate.

10

International Access

If you access JC's Closet from outside Nigeria, your information may be processed in Nigeria or in other locations where our service providers operate. By using the site, you understand that these transfers may occur.

11

Policy Updates and Contact

We may update this policy when our services, technology, or legal obligations change. For questions about privacy or your data, contact us through the Contact page or email favouradeyekun@gmail.com.